Frequently Asked Questions
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Our Ingredients
All of our body products are soy free, sulfate(SLS) free, paraben free and, mineral oil free. Our soaps are made using natural oils, biodegradable eco-friendly glitters, responsibly sourced micas, and we use coconut oil, castor oil, sunflower oil, sustainably grown palm oil and Shea butter in all our artisan bars, except of our tallow bars.
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How long will it take to receive my order?
We strive to process and ship orders as quickly as possible. After your order is placed, please allow 0-3 business days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries.
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Can I track my order?
You will receive a link with your tracking number and from the shop app you can track your order anytime you want.
We have a 0-3 day processing period with which to fulfill your order and then, once it leaves our care, Ground Advantage with USPS ships in 1-3 days.
Contact Us
Contact information
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Josspure Handcrafted Soap Bars
Josspure began in 2023 in Fort Worth, Texas with a simple goal: to create high-quality soaps that care for dry, sensitive skin. What started as a small home project has grown into a small-batch skincare brand trusted by hundreds of customers across the country and beyond.
Founded by Frances Lopez, a certified herbalist, and her husband Juan Rodriguez, a dedicated soapmaker, Josspure was built on a shared passion for simple ingredients and thoughtful craftsmanship. Together, they continue to explore ingredients and formulations that are nourishing, natural, and beautifully scented.
Every Josspure bar is made from scratch using the traditional cold-process soapmaking method. We work with carefully selected oils, butters, and botanicals to create soaps that cleanse gently while leaving skin soft and comfortable. Each bar is handcrafted, hand-poured, and hand-cut in small batches to ensure freshness and quality.
At Josspure, we believe skincare should be simple, intentional, and kind to both people and the planet. What began as soap shared with friends and family has grown into a community of hundreds of customers who value thoughtfully made, ingredient-first skincare.