Frequently Asked Questions

  • Our Ingredients

    All of our body products are soy free, sulfate(SLS) free, paraben free, mineral oil free and palm oil free. With the exception of our herbal salves, all of our products are plant based, too. Exceptions will be clearly noted on listings for your convenience.  Our soaps are made using organic oils, biodegradable eco-friendly glitters, responsibly sourced micas, and we use coconut oil, castor oil, sunflower oil and Shea butter in all our artisan bars, unless otherwise stated.

  • How long will it take to receive my order?

    We strive to process and ship orders as quickly as possible. After your order is placed, please allow 1-3 business days for processing. Shipping times may vary depending on your location and the shipping method selected at checkout. You can find more information about estimated delivery times on our website or contact our support team for specific inquiries.

  • Can I track my order?

    You will receive a link with your tracking number and from the shop app you can track your order anytime you want.

    We have a 1-3 day processing period with which to fulfill your order and then, once it leaves our care, Priority Mail with USPS ships in 1-3 days.

Contact

Josspure Handcrafted Soap Bars

Started in 2009, in the heart of the beautiful Fort Worth Texas, Josspure Soap Company set out with a goal to make a high-quality product that is good for dry skin. Today, people can experience our natural, handmade products across the world.

Our founders, Frances & Johnny, continue to explore new alternatives of finding products that are equally nourishing, natural, and full of amazing scents. Over the years, we have slowly transformed our home into a soap-making small business.

All our soaps are made from scratch, using the old-fashioned cold-process method. We use raw ingredients and homemade recipes. Our soaps are handcrafted, hand-poured, and hand-cut. We are not just another soap company - we have made a commitment to healthy skin, healthy people and a healthy planet.

Since the beginning, our company has continued to grow and spread good-feeling soap to people across the country.